Thursday, August 13, 2009

Country snapshot : South Korea




Up until fairly recently, this country had no significance in my life whatsoever. Nowadays, my dual-SIM cell phone is made by Samsung, my plasma TV by LG, and my son religiously attends Taekwondo sessions every week, so it certainly features now!

Sometimes referred to as the ‘Land of morning calm’, South Korea is a high income OECD member, having the forth largest economy in Asia, and the 15th largest is the world.

It is home to some 48m people, about 10m of whom live in its capital, Seoul, making it one of the world’s largest cities which is often referred to as the “Tech capital of the world”, with internet speeds of 100Mbits/s as standard. Its fibre-optic broadband network is being upgraded to 1Gps by 2012, leaving the rest of the world in the comparative internet dark ages.

This is also reflected in the country’s internet penetration rate with 76.1% of Koreans having access to it. This makes it the Asia’s most wired country, in stark contrast to its neighbor in the North, whose poor inhabitants really are in said dark ages. Despite this, we have had six sales from North Korea, possibly Kim Jong-il enjoying our decadent wares?

Back in the South, according to “South Korean Payment Card Market”, a recent study from leading research firm RNCOS, average daily use of credit cards in South Korea is projected to grow about 10.5% between 2009 and 2013. Given convenience, tax benefits and perks such as reward points and discounts, credit cards will remain the preferred payment mode in the country in the coming years and the country has become one of the most credit card friendly countries in the world.

In 2008, the use of credit cards increased significantly both in terms of value and volume, as individual customers stepped up their use of credit cards sharply while purchasing goods and services. Daily use of credit cards grew by over 12.5% in 2008 against 2007.

However, as in neighbouring China, the South Korean authorities try to block access foreign porn sites as it steps up its campaign against adult content on the internet. A Herculean task, when one considers its organic growth.

Perhaps for this reason, there are a small army of South Korean’s who prefer the convenience and anonymity of phone billing when paying for access to adult sites. And given their tech-savvy credentials, you can be rest assured that practically everyone there has access to a cell phone. Just remember to communicate with them in Korean. Here’s a start: ‘Get full access with your password’ = 귀하의 비밀번호로 충분히 접속하실 수 있습

Given that this country has such a rich technological culture, I suspect that South Korea will continue to increasingly feature in some way in my life, as I suspect it will in yours.

Country snapshot : Turkey




Often referred to as the country where East meets West, Turkey recently bitterly marked 50 years since its first application to integrate formally with Europe, a date overshadowed by its troubled EU accession talks.

Turkey is home to 75.7m people, 35% of which have access to the fixed line internet at this time. On the other hand, 62.33million Turks, or 83.92% of the population, is a cellphone subscriber - so expect a disproportionate amount of visitors from there via the mobile internet and not from its fixed line cousin.

Although most medium-sized and large companies have websites, they are used mainly for promotion rather than commercial transactions. An exception is banking, where the main incentive is lower costs rather than increased sales.

Credit card penetration there boomed to 44 million as of November last year – up from 34 million in 2007. Meanwhile, there are about 59 million debit cards in circulation, unchanged from back then.

However, the credit-crunch has hit Turkey particularly hard – combined credit card debt has grown to $2 billion as of April this year, and non-performing credit card loans have ballooned to $1.6 billion.

To tackle the debt problem, Government officials announced in June that new regulations would be introduced that would rein in “annual fees on credit cards, minimum payments, and credit card debt”.

In the meantime, we have noticed a significant increase in sales from this market – probably mainly due to the extraordinary popularity in cell phones there. Since Turkey does not have a local pay-per-call infrastructure, surfers are invited to make a regular international call instead. We have revenue-share agreements with telecommunication carriers in the country to which the call is sent.

If you decide to target the Turkish speaking market, do so in their native language of Turkish and bear in mind that a further 1,7million of them live in Europe’s largest market Germany, thus making them the largest ethnic minority based there.